20201019 The Loneliness of the Long Distance Manager

While management books all too often glory the modern equivalent of robber barons, those who have no concern for anything except the bottom line and, of course, their own bonuses that is not who actually runs companies.

The people who run companies are, mostly, people with consciences, people who care about the consequences of their actions, people who are lying awake at night.

They are the in-house lawyers who are resigning their posts because they can’t face issuing repossession notices against tenants.

They are the payroll clerks who know the names and often the families of the people who will soon receive their last pay cheque and face the prospect that a representative of their bank will soon knock on the door of their home and demand the keys.

They are, often, not the HR directors who are insulated by an illusion that they are untouchable but their own teams who, daily, are issuing appointments for staff to hand in their laptops, electronic tags and car park passes – even their cars.

These people are real. I know some of them and I’m sure you do, too.

They are the invisible casualties. I know some who have not had a good night’s sleep in months. I know others who break down in tears without warning or explanation. And I know some who are choosing to resign because they can see that their job is going to become so unpleasant that their own misery will be insufferable.

These are hidden victims; these are the victims that the media isn’t noticing because the focus is driven by narrow political interests.

Yes, it’s horrible that an airline is making several thousand people redundant; but spare a thought for those who have to reach those awful decisions and implement them when, let’s face it, no one did anything wrong to put their company or the whole world in this situation.

This is not like the global financial crisis where we can trace the source back to a clear origin and negligence by, amongst others, the US Federal Reserve.

This is not the spread of a combination of Three Mile Island, Chernobyl, Fukushima and Krakatoa in one.

It’s worse. And its consequences will be felt far and wide for a long time.

And there are people trying to minimise the harms without recognition.

Yet, they are just as much front-liners as the medics who bravely went into wards filled with infected people not knowing what would protect them.

Their injuries may not have obvious physical signs – but increasingly some do as exhaustion and tics are manifesting themselves – but they are no less real.

We have a course, ″Lockdown and Beyond″ which draws attention to many of the management threats that were apparent several months ago – and which have since become a reality. It’s free. See https://learning.financialcrimeriskandcompliancetraining.com/courses/financial-services-in-a-time-of-global-crisis-with-specific-reference-to-covid-19-2020

Look after yourselves and others. Wear a mask, stay a safe distance apart, wash your hands and your face and stay safe and well.


© 2020 Nigel Morris-Cotterill
All rights reserved.


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